Roc Tan's TOS
Effective Date: April 15, 2025
Welcome to Roc Tan Windsocks! These Terms of Service (“Terms”) govern your use of our website, located at https://roctan.com, and the purchase of any products or services offered by Roc Tan Windsocks, a company located in Sylvan Lake, Alberta, Canada.
Please read these Terms carefully. By accessing our website or purchasing from us, you agree to be bound by these Terms. If you do not agree, please do not use our website.
Company Information
Use of the Website
You may use our website for lawful purposes only. You agree not to:
- Violate any applicable laws or regulations.
- Infringe on the intellectual property rights of Roc Tan Windsocks or third parties.
- Interfere with or disrupt the website’s functionality or servers.
- Attempt to gain unauthorized access to any part of the website.
Product Information
We strive to display our windsocks and related products as accurately as possible. However, we do not guarantee that product descriptions, images, colors, or other content is 100% accurate, complete, or current.
All products are subject to availability, and we reserve the right to limit quantities or discontinue items without notice.
Orders & Payments
By placing an order, you agree to provide current, complete, and accurate purchase and account information. We accept various payment methods, which will be listed at checkout.
We reserve the right to refuse or cancel any order for any reason, including suspected fraud or product unavailability.
Shipping & Delivery
We ship across Canada and internationally where permitted. Shipping times and fees will be outlined during the checkout process. Delays may occur due to weather, customs, or other unforeseen circumstances.
Returns & Refunds
If you are not satisfied with your purchase, please contact us within 14 days of receiving your order. We will do our best to resolve the issue. Return shipping costs may apply unless the product was defective or sent in error. Custom or personalized items are non-refundable unless defective.
Intellectual Property
All content on this website, including text, images, logos, and designs, is the property of Roc Tan Windsocks or its licensors and is protected under copyright and trademark laws. You may not reproduce, distribute, or use any content without our prior written consent.
Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
Limitation of Liability
To the fullest extent permitted by law, Roc Tan Windsocks shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of or inability to use the website or products.
Governing Law
These Terms are governed by the laws of the Province of Alberta and applicable Canadian law. Any disputes will be resolved in the courts of Alberta.
Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting. Please review these Terms periodically for updates.
Contact Us
If you have any questions about these Terms, please reach out to us:
📧 Email: roctan@telusplanet.net
📞 Phone: (403) 844-4214
📬 Mailing Address: 72 Hallgren Dr. Sylvan Lake, AB T4S 2G8 Canada